Cookies

Use of cookies

The website www.shentons.co.uk is owned by Shentons Solicitors and Mediators.

In line with many other websites Shentons may use cookies to analyse site usage and track user behaviour to help improve the site and the services we offer. When you use our website these devices allow us to identify you as a user and recognise any information the cookie has collected but do not personally identify you.

What is a cookie?

A cookie is a small data or text file which is placed onto your computer (or other electronic device) when you use our website. We may use cookies on our website. For example, we may monitor how many times you visit the website, which pages you visit, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users and to improve our website. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You may be able to set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

If we do use cookies then we will add examples of them from time to time to the end of this policy. For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

How will we use the information about you?

We use the information about you primarily for the provision of legal services to you and for related purposes so that we can:

• identify you and manage any matters or cases that you have with us;

• update and enhance client records;

• process your requests;

• conduct research, statistical analysis and behavioural analysis;

• carry out customer profiling and analyse your preferences;

• let you know about other products or services that may be of interest to you—see ‘Marketing’ section below;

• detect and prevent fraud;

• do an online identity check;

• make statutory returns;

• comply with our legal and regulatory obligations; • customise our website and its content to our client’s particular preferences;

• notify you of any changes to our website or to our services that may affect you; and

• improve our services.

Our use of that information is subject to your instructions, data protection law and our duty of confidentiality.


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